Shipping Terms
Processing Time
All orders will be processed within 2 business days after confirmation. Order processing time may be delayed due to stock availability, holidays or high demand periods.
Shipping Methods
Standard Shipping (usually takes 6 business days to arrive)
Shipping costs will be calculated based on the order total, shipping method and delivery address. You can view the specific shipping costs and shipping options during checkout.
Order Tracking
Once the order is shipped, we will provide you with a tracking number via email. You can use the tracking number to track your package on the carrier’s official website.
Lost or Damaged Package
If your package is lost or damaged during transportation, please contact our customer service team in time. We will assist you in resolving the issue and provide appropriate solutions.
Delivery Confirmation
Please carefully inspect the package and the items in it upon receipt. If you find any problems or discrepancies with your order, please contact us within 48 hours after receiving the package so that we can handle it in a timely manner.
Returns and Exchanges
For more information on returns and exchanges, please refer to our Return Policy.
Shipping Issues
If you have any questions or concerns about shipping, please contact us at:
Email: calebcarlile@hypertrademarket.com
Phone: 3147021425
We will do our best to help you and ensure your shopping experience is smooth and pleasant.